Return & Refund Policy

At Elitare, we strive to deliver high-quality jewelry and ensure customer satisfaction. Please read our return and refund policy carefully before placing an order.

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Return & Refund Policy

We do not offer returns or refunds on orders except in the following cases:

1. Damaged / Incorrect / Missing Product
Replacements will only be provided if:

• The product received is damaged, incorrect, or missing
• The request is raised within 48 hours of delivery
• A complete unboxing video is mandatory as proof

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Replacement Policy

• Only replacement will be provided in valid cases mentioned above
• No refunds will be issued under any circumstances

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Order Cancellation

Customers can cancel their order:

• Before dispatch/shipping, or
• Within 12 hours of placing the order (if not yet shipped)

Once the order has been dispatched, cancellation is not possible.

To cancel your order, please contact us at:
Email: elitarejewel@gmail.com

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Your Unboxing Journey

We encourage you to record an unboxing video while opening your Elitare package. This helps us verify any issues and ensures that your jewelry reaches you in perfect condition.

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At Elitare, we are committed to maintaining the highest standards of quality and customer satisfaction. Thank you for trusting us—we look forward to serving you with elegance and excellence.